Help centreKeeping your account secure

Keeping your account secure

Turn on two-step sign-in, see where you're signed in, and check who changed what.

Two-step sign-in

  1. Go to Settings › Your account. Under Signing in, choose “Turn on 2-step sign-in”.
  2. Scan the QR code with an authenticator app such as Google Authenticator, Microsoft Authenticator or 1Password, then enter the 6-digit code it shows.
  3. Save your 10 recovery codes somewhere safe. Each works once if you lose your phone.

From then on, signing in asks for a code from the app after your password.

Devices and sign-ins

Change password, also under Signing in, signs you out everywhere else.

Under Signing in, “Where you’re signed in” lists your devices. Sign out a device you don’t recognise, or choose “Sign out everywhere else”. Recent sign-ins, including failed attempts, are listed below.

Who changed what

Owners can open Settings › Who changed what to see who changed what in HQ and when, for example refunds, price changes or cancelled bookings.