Before you start
You need card payments set up on your own Stripe account (HQ, Payments). Order a Stripe Reader S700 or BBPOS WisePOS E from your Stripe Dashboard. Payments go to your Stripe account; Stripe charges its in-person fees, and we take nothing.
Add a reader
- Turn the reader on and connect it to Wi-Fi. It shows a three-word code.
- In HQ, go to Integrations, open Card readers, enter the code and a name (Front desk), and press “Add reader”. (The owner adds readers.)
Make sure your address is filled in first: Stripe needs to know where the reader is.
Take a payment
- On a booking: open it in Bookings or the Calendar and press “Take payment”. It suggests what’s left to pay (the price, less any offer and deposit already paid).
- A sale at the counter: Integrations, Card readers, “Take a payment”. Enter the amount and what it’s for.
Press “Send to reader”, then the client taps or inserts their card. HQ shows when it’s paid, or why it wasn’t. “Cancel payment” stops it on the reader. Anyone on your team can take a payment.
Tip: Tap to Pay on a phone isn’t available: it needs an app.