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Help centreGetting started with Venakis HQ

Getting started with Venakis HQ

Sign in, find your way around HQ, and follow the checklist from a new site to your first booking.

Signing in

HQ is where you run your business: bookings, customers, services, your team and your website. It lives at hq.venakis.com.

  1. Open the link in your welcome email. It signs you straight in the first time.
  2. After that, go to hq.venakis.com and enter your workspace (your business’s short name, shown in the welcome email), your email address and your password.
  3. After five wrong passwords in a row, sign-in pauses for 15 minutes to protect your account. Wait, then try again.

Your setup checklist

The Dashboard opens with “Get your site live”, a checklist that ticks itself off as you go. Each step links to the page where you do it.

  • Make the services yours: your site starts with sample services, so rename them and set your real prices.
  • Introduce your team: replace the placeholder “Team Member”.
  • Put classes on the timetable (class-based businesses).
  • Make it look like you: choose a style and wording, then publish.
  • Choose your plan: your site goes live as soon as it’s active.
  • Take your first booking.

Tip: Use “Preview your site” at the top of the checklist at any time. Only you can see a site that isn’t live yet.

On your phone

HQ works on a phone. Tap “Menu” at the top to move between pages. Wide tables scroll sideways inside their card.